Returns / Exchanges

Returns, Refunds, Exchanges & Store Credit

PEDAL accepts returns that are dropped off and scanned by USPS or FedEx within 14 days of delivery.

• To help cover return processing and shipping costs, all returns are subject to a $9.95 fee, which will be deducted from your refund or store credit.
• Returned items must be unwashed, unworn, undamaged, and with their original tags attached.
• Original shipping costs are non-refundable.
• All refunds will be issued to the original form of payment once your return is received and inspected.
• If you opt for store credit, it will be issued to you via email after your return is received and inspected. 
• Final sale items are non-returnable.

Start your return process here.

Exchanges can be made up to 14 days after the delivery date. 

• Please visit our returns and exchanges portal and choose the item you'd like to exchange
• Your exchanged piece must be unwashed, unworn, with no marks or dirt, and with original tags attached. If we find that the garment does not meet our return policy, we reserve the right to refuse it and cancel the exchange order.
• No additional fees will be charged for accepted exchanges.

Return Policy for Retail Purchases

If you made a purchase at one of our retail partner locations, please note that all returns or exchanges must be processed directly at the store where the item was purchased. Unfortunately, we are unable to process returns for retail purchases through our online system at this time.